Shipping policy

Got it! Here’s a simple, professional Shopify-friendly Shipping Policy you can use for your store. I’ll make it clear, easy to understand, and editable for your store specifics:

Shipping Policy

Last updated: April 8, 2026

1. Processing Time

All orders are processed within 1–3 business days. Orders are not shipped on weekends or holidays.

  • If we are experiencing a high volume of orders, shipments may be delayed by a few days.

  • You will receive a shipping confirmation email once your order has been shipped

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Standard Shipping

  • Estimated Delivery Time: 5–10 business days
  • Notes: Tracking included

3. Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to track your package.

4. Shipping Restrictions

We currently ship to:

  • Canada
  • United States
  • United Kingdom
  • Australia

We do not ship to P.O. boxes for certain carriers.

5. Lost, Damaged, or Stolen Packages

  • We are not responsible for packages lost, stolen, or damaged during shipping.

  • If your package arrives damaged, please contact us immediately at gloeface@gmail.com with photos of the damage.

  • In case of lost packages, we can assist you in filing a claim with the carrier.

6. Returns & Exchanges

For information on returns and exchanges, please see our Return Policy

7. Contact Us

If you have any questions about your order or shipping, please contact us: